Types of Information We Collect
When you register and use the srl115 platform, we collect several categories of information to keep our services running smoothly and securely:
Account & Identity Information
This includes your full name, mobile number, encrypted password, date of birth (for age verification), and any other details you provide during registration. This information is used to verify your identity and manage your account on the srl115 platform.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, screen resolution, and language settings. This data helps us optimise the platform display across different devices — particularly smartphones, which the majority of our Malaysian users rely on.
Payment & Transaction Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we maintain transaction records including amounts, payment methods used (such as DuitNow or Boost), transaction timestamps, and processing status. We do not store full bank account numbers or card details directly — this sensitive information is handled by certified payment providers using industry-grade encryption.
Platform Usage Data
We record usage activity such as games played, markets offered, login frequency, pages visited, and in-platform actions. This data helps us understand usage patterns for service improvement and unusual activity detection.
Why We Use Your Information
Srl115 only uses collected data for legitimate purposes necessary to operate the platform. The primary purposes for which information is used are as follows:
Verifying user identity, preventing fraud, detecting suspicious activity, and protecting the integrity of your account.
Accurately processing MYR deposits and withdrawals, maintaining transaction records, and resolving disputes where applicable.
Analysing usage patterns to improve platform performance, optimise the mobile interface, and develop new features.
Sending important notifications related to your account, policy updates, transaction information, and responses to support enquiries.
Use of Cookies and Tracking Technologies
The srl115 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform's core features function correctly. Below are the types of cookies we use:
- Session Cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser or log out.
- Preference Cookies: Saving your preferences such as language, time zone, and display settings so you don't have to reconfigure them every time you access the platform.
- Analytics Cookies: Helps us understand how users interact with the platform in aggregate and anonymised form, for the purpose of technical improvements.
- Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.
Most web browsers let you control cookie settings through your browser preferences. However, disabling essential cookies may affect certain features on the srl115 platform.
Data Storage, Security & Third-Party Sharing
Security & Storage
Srl115 uses SSL (Secure Socket Layer) encryption for all data transmission between your device and our servers. Your personal data is stored on servers protected by multiple layers of security controls, including strict access management, continuous monitoring, and regular backups. We retain your data for as long as necessary to provide our services and fulfil applicable legal obligations.
Third-Party Sharing
Srl115 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, we may share necessary information in limited circumstances, as outlined below:
- Payment Providers: Transaction information required for processing deposits and withdrawals in MYR is shared with certified payment service providers.
- Legal Obligations: Where required by law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.
- Fraud Prevention: In cases of suspected fraud or misuse, information may be shared with relevant parties for investigation and protection purposes.
All third parties working with srl115 are required to uphold data protection standards equivalent to those set out in this policy.
User Rights & How to Contact Us
Your Rights as a srl115 User
As a srl115 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. Basic details can be updated directly through your account settings.
- Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. Such requests are subject to applicable legal obligations and operational requirements.
- Right to Object: You have the right to object to the processing of your data in certain circumstances, including for direct marketing purposes.
Changes to the Privacy Policy
Srl115 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. Users will be notified of any material changes through the platform. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
Contact Support for Privacy Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the srl115 support team through the available channels on the platform.
For general enquiries and guidance on your account, please visit the FAQ section first, as most common questions are already answered there.
Support email: [email protected]
Your Data Is Safe with srl115
We take our responsibility to protect every Malaysian user's privacy seriously. If you have further questions or are ready to get started with confidence, register an account today or check our FAQ for more information.
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